Frequently Asked Questions
bajjee FAQ — Answers to all your
questions right here
From opening an account to claiming bonuses, bKash/Nagad transactions and responsible gaming — you will find detailed answers to everything on this page.
This page is here to give you direct answers to the questions that come to mind before or while playing at bajjee. Below, 22 questions and answers are organised into five topic-based groups. Click on any question to see the answer. If you still cannot find a solution to your problem, our 24/7 live chat support in Bengali is always ready to help.
Account and Registration
To open an account at bajjee you need an active mobile number, an email address and a strong password. Enter accurate details in the registration form and make sure you are at least 21 years old. Your account is activated through mobile verification, after which you can make a deposit and start playing.
Each person may hold only one account at bajjee. Creating multiple accounts under the same name or from the same device is a violation of our rules and may result in all accounts being suspended. This rule is strictly enforced to maintain a fair environment.
Click the "Forgot your password?" option on the login page. Enter your registered mobile number or email and set a new password using an OTP. The whole process is completed within a few minutes. If you have any trouble, contact our 24/7 live chat support.
You can update your email and some profile information yourself from Account Settings. However, to change important details such as your name, date of birth or identity information, you will need to contact our support team and complete the required verification.
bajjee is fully mobile-friendly. You can use our site in any smartphone browser — no separate app download is needed. Open bajjee in Chrome or Firefox and save a shortcut to your home screen for an experience just like an app.
Deposits and Withdrawals
Deposits from bKash to bajjee are instant. Your balance is credited as soon as the payment is completed. If there is any delay, wait a few minutes and contact support with your transaction ID if needed. The minimum deposit amount is ৳100.
Yes, Nagad is a supported payment method at bajjee. Select Nagad on the cashier page, enter the amount (minimum ৳100) and complete the payment by following the instructions. Just like bKash, it is instant and there are no extra fees.
bajjee's withdrawal processing time is generally 10 to 45 minutes. After you submit a request, our team verifies it and sends the funds to your bKash, Nagad, Rocket or Upay account as quickly as possible. The minimum withdrawal amount is ৳800.
bajjee itself does not charge any additional processing fee on withdrawals. However, your mobile banking operator (bKash, Nagad, Rocket, Upay) may apply their own transaction charges, which depend on that service's own policy.
Yes, both Rocket and Upay can be used for deposits and withdrawals at bajjee. The minimum deposit is ৳100 and the minimum withdrawal is ৳800 — the same rules apply for all methods. Choose whichever method is most convenient for you.
Games and How to Play
Go to the cricket section at bajjee and select a BPL match. You will see the available markets for the match — such as match winner, toss, top run scorer and more. Click your preferred option, enter the amount in the bet slip and confirm. Winning bets are processed automatically based on the match result.
RTP stands for Return to Player — it is the theoretical payout rate of a game that is returned to players over the long term. For example, if a game has a high RTP, a large portion of bets is distributed as winnings over the long run. However, this is not a guarantee for any individual session — results are completely random in the short term.
bajjee only uses content from reputable game providers — such as Pragmatic Play, JILI, PG Soft, Spribe, Ezugi and Evolution Gaming. The games from these providers use internationally recognised Random Number Generators (RNG), which ensure fair play. We are committed to operating as a transparent and secure platform.
In bajjee's live casino section you can play real-time games with real dealers — such as live baccarat, roulette and live blackjack. Enter the game lobby, choose your preferred table and place your bets by following the on-screen instructions. A stable internet connection gives you the best experience.
Yes, bajjee offers betting on the T20 World Cup, IPL and other international and domestic cricket tournaments. You can place bets before a match starts or live while it is in progress. Go to the cricket page to see the list of available matches and choose your preferred market.
Bonuses and Promotions
New accounts at bajjee receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: deposit ৳1,000 and the bonus will be ৳2,000, bringing your total balance to ৳3,000. To receive this bonus the offer must be active at the time of your first deposit. A 25x wagering requirement applies before the bonus can be withdrawn.
A wagering requirement is the number of times you must use bonus funds as bets before you can withdraw them. For bajjee's welcome bonus this is 25x. That means if you receive a ৳2,000 bonus, you need to place a total of ৳50,000 in bets before you can withdraw that bonus. Read the full terms on the terms and conditions page.
There is no separate application needed to join bajjee's VIP program — you progress automatically through regular play. There are three tiers: Bronze, Silver and Gold. Weekly cashback is higher at higher tiers — up to 0.3% at Bronze, 0.5% at Silver and 0.8% at Gold.
Generally the terms of a bonus specify which games or categories it can be used on. Each bonus offer comes with specific conditions — these will state which games count towards wagering and at what percentage. Check the relevant bonus details or contact the support team for accurate information.
Yes, bajjee provides reload bonuses, cashback offers and VIP-based weekly rewards for regular members from time to time. Check the promotions page to find out about current offers or contact our 24/7 support.
Security and Responsible Gaming
bajjee uses SSL encryption to keep all your personal and financial information secure. Both our servers and payment systems are equipped with industry-standard security technology. Your information is never shared with third parties — see our privacy policy for full details.
No, bajjee is strictly for people aged 21 and above. We have age verification measures in place to prevent minors from using the platform. Parents and guardians are also responsible for keeping younger family members away from their accounts.
bajjee prioritises responsible gaming. You can set deposit limits, session limits or a temporary break (cooldown) if you wish. Self-exclusion can also be activated through support if needed. You will find detailed information and assistance on our responsible gaming page.
To activate self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. State your request — specify for how many days or whether you want a permanent exclusion. We will act as quickly as possible and will respect your decision.
bajjee offers 24/7 live chat support in Bengali — this is the fastest way to reach us. If you prefer email, write to [email protected]. Our team does its best to respond as quickly as possible.
If you feel gaming is becoming an addiction, take a break on your own and let our support team know. Seeking help from a mental health professional or counsellor in Bangladesh is a brave step. bajjee always places the wellbeing of players above profit.
Still have questions? Contact support
Our 24/7 live chat team in Bengali is always here for you.
Chat now or log in to bajjee and get started.
Email: [email protected] | For users aged 21+ only