bajjee's Privacy Policy
bajjee tells you with complete transparency how your personal information is collected, stored, and used.
1 Introduction
bajjee is an online casino and betting platform operating for players in Bangladesh. We place the highest importance on the privacy of our users, and the purpose of this privacy policy is to clearly inform you how we manage your personal information.
By using our website bajjee.lat, you are considered to have accepted all the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact us.
The bajjee platform is for individuals aged 21 and above only. Registration by minors is strictly prohibited and we do not collect any personal information from them.
2 Data Collection
bajjee may collect information from you through various methods. The types of information collected are described in detail below:
2.1 Information You Provide Directly
This includes information you provide during registration, login, or when using our services:
- Full name and date of birth
- Email address
- Mobile phone number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, or Upay account number)
- Documents required for identity verification (where applicable)
2.2 Automatically Collected Information
When you use the bajjee platform, certain technical information is collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages you visit and duration of use
- Referral source (which link or page you came from)
- Login date and time (Bangladesh Standard Time, BST)
2.3 Transaction Information
Your deposit and withdrawal history, as well as records of your betting and gaming activity, are stored automatically. This information is essential for account security and resolving financial disputes.
3 Data Use
Collected information is used for the following purposes:
3.1 Account Management
- Completing the registration process and verifying accounts
- Ensuring secure login
- Confirming account ownership
- Providing password recovery assistance
3.2 Payment Processing
- Accepting deposits via bKash, Nagad, Rocket, or Upay
- Processing withdrawal requests (minimum ৳800, within 10–45 minutes)
- Maintaining transaction records
3.3 Customer Support
- Providing support in Bengali via 24/7 live chat
- Verifying account information to resolve issues
- Handling complaints
3.4 Security and Compliance
- Preventing fraud and unauthorized access
- Implementing responsible gaming policies
- Preventing participation by minors (21+ age verification)
3.5 Service Improvement
- Improving platform performance and user experience
- Offering relevant bonuses and promotional offers
- Aggregate analytics (without identifying any individual)
4 Data Storage and Protection
bajjee has adopted industry-standard technical and administrative measures to protect your personal information.
4.1 Technical Protection
- SSL Encryption: All data transfers on our website are encrypted using SSL/TLS protocols.
- Password Hashing: Your password is never stored directly — advanced hashing algorithms are used.
- Access Control: Only authorized staff can access the information they need.
- Firewall Protection: Our servers are protected by multiple layers of firewalls.
4.2 Retention Period
Your personal information may be retained for as long as your account is active and, in accordance with legal requirements, for a specified period after account closure. Financial transaction records are generally kept for an extended period.
4.3 Response to a Security Breach
If a security breach occurs that may affect your information, we will notify you by email as quickly as possible and take the necessary protective measures.
5 Cookies Policy
The bajjee website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our services.
5.1 Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure the basic functionality of the platform.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand site traffic and usage patterns (aggregate, not personal).
5.2 Cookie Controls
You can disable cookies by changing your browser settings. However, doing so may prevent some important features of the website from working properly, such as staying logged in.
6 Sharing Data with Third Parties
bajjee does not sell or rent your personal information. However, limited data sharing may be necessary in certain circumstances:
6.1 Payment Processors
The minimum information necessary to operate payment gateways such as bKash, Nagad, Rocket, and Upay is shared. These organizations have their own privacy policies.
6.2 Game Providers
Session data necessary for the smooth operation of games may be shared with game studios including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. They do not directly receive your personal identity information.
6.3 Legal Obligations
In cases of a court order or legal obligation, it may be necessary to provide information to the relevant authorities. In such cases, we will make every effort to notify you where possible.
6.4 Business Transfers
If the ownership of the bajjee platform changes, user information may form part of the transferred assets. You will be given advance notice in such cases.
7 Your Rights
As a user of the bajjee platform, you have the following rights over your own information:
7.1 Right to Access
You may request at any time to know what information we hold about you. We will provide it within a reasonable timeframe.
7.2 Right to Correction
If any information in your account is incorrect or incomplete, contact us to have it corrected.
7.3 Right to Close Your Account
You may request to close your bajjee account at any time. The account will be deactivated after any outstanding balance has been settled.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from bajjee, let us know via live chat or email and we will stop sending them. However, necessary messages related to account management may still be sent.
8 Children's Privacy
bajjee is a platform operated entirely for adults (21+). We do not intentionally collect information from anyone under the age of 21.
If it comes to our attention that a minor has registered using false information, the relevant account will be closed immediately and the collected information will be deleted.
If parents believe their child has registered on the bajjee platform, please contact [email protected] immediately.
9 Policy Changes
bajjee reserves the right to amend or update this privacy policy as needed. For any significant changes, we will take the following steps:
- Publishing the updated policy on the website
- Changing the "Last Updated" date at the top of the page
- Sending a notice to the registered email address for significant changes
If you continue using the bajjee platform after the updated policy is published, you will be considered to have accepted the new policy. We encourage you to visit this page regularly.
10 Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
Privacy Contact
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We take any request or complaint regarding your privacy seriously and try to resolve it as quickly as possible.