bajjee Terms and Conditions

bajjee (hereinafter referred to as "the Platform", "we" or "bajjee") is an online casino and betting service provider operating for players in Bangladesh. By accessing this platform, creating an account, playing any game, or using any service, you are agreeing to these terms and conditions.

These terms and conditions form a legally binding agreement. If you disagree with any part of these terms, please refrain from using this platform.

1.1 Applicability of Terms

These terms and conditions apply to all services on the bajjee platform, including casino games, sports betting, live dealer games, slot machines, and other gaming content. bajjee's Privacy Policy and Responsible Gaming guidelines are also considered part of this agreement.

1.2 Language and Precedence

These terms are written in Bengali and the Bengali version shall be considered final. In the event of any confusion or ambiguity, the decision of the bajjee authority shall be considered final.

To open an account and use services on the bajjee platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not registering from a country or region where online gaming is legally prohibited.
• You are playing in your own name, for yourself, and with your own funds.
• You have not previously been banned from bajjee for any reason.
• You are not enrolled in any active self-exclusion program.

2.1 Identity Verification

bajjee reserves the right to verify the identity of an account holder at any time. A copy of a national identity card (NID), passport, or other government-issued ID may be requested for verification. Failure to provide the required information may result in the account being suspended or closed.

2.2 Providing False Information

Providing false or misleading information during registration will result in the account being immediately closed and all balances may be forfeited.

3.1 One Account Policy

Each individual may create only one account. If a single person has multiple accounts, bajjee reserves the right to close all accounts and forfeit any bonuses or winnings.

3.2 Account Security

It is your responsibility to keep your account login details confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

• Always keep your password strong and unique.
• Always log out after using a public device.
• If you notice any suspicious activity, contact us via live chat promptly.

3.3 Updating Account Information

If any of your registered details change (such as your mobile number or payment method), update them in your account settings immediately. bajjee will not be responsible for any transaction issues caused by outdated information.

4.1 Accepted Payment Methods

bajjee currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service of the Postal Department
• Rocket — Mobile banking by Dutch-Bangla Bank
• Upay — Digital wallet by United Commercial Bank

4.2 Deposit Terms

• The minimum deposit amount is ৳100 (applicable for all methods).
• Deposit transactions are generally reflected in the account instantly.
• Only use a payment method registered in your own name to deposit funds into your account.
• Depositing through a third party is prohibited and such funds may be forfeited.

4.3 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally completed within 10 to 45 minutes after approval.
• Withdrawals must always be made using the same method used for the deposit.
• Withdrawals from unverified accounts may be limited or delayed.
• Withdrawals will not be processed until any active bonus wagering requirements have been met.

4.4 Transaction Rejection

bajjee reserves the right to reject or suspend transactions in the following circumstances: suspicious activity, incomplete identity verification, breach of terms and conditions, or security concerns.

5.1 Welcome Bonus Terms

New members receive a 200% bonus on their first deposit, up to ৳8,000. For example, depositing ৳1,000 gives a ৳2,000 bonus and brings the total balance to ৳3,000. Depositing ৳10,000 gives the maximum ৳8,000 bonus, bringing the total balance to ৳18,000.

• To receive the bonus, the applicable bonus code must be provided at the time of the first deposit (if applicable).
• To withdraw bonus funds, the bonus amount must be wagered 25 times.
• The welcome bonus applies once per person or per household.
• If wagering is not completed before the bonus expires, the bonus and any winnings earned from it will be cancelled.

5.2 VIP Program Terms

bajjee's VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.8%

Players are promoted to higher tiers based on their gaming history and activity. VIP benefits may be changed at bajjee's discretion.

5.3 Bonus Abuse

bajjee does not tolerate bonus abuse, including arbitrage betting, bonus hunting, or collusion. If such activity is detected, the bonus will be cancelled and the account may be closed.

6.1 Game Rules

Each game on bajjee has its own rules, which can be found in the game interface. Players are advised to read the relevant game rules carefully before placing bets.

6.2 Technical Errors

bajjee may void any transaction or bet resulting from a technical error or system failure. In such cases, the original deposited amount will be returned, but associated winnings may be cancelled.

6.3 Dispute Resolution

If there is a dispute about the outcome of a game, notify bajjee within 24 hours via live chat or email ([email protected]). Game server logs and records will be considered as final evidence.

The following activities are strictly prohibited on the bajjee platform:

• Placing bets in collusion with other accounts.
• Playing using software, bots, or automation tools.
• Using the platform for money laundering or illegal activities.
• Attempting to hack or manipulate game software or systems.
• Harassing or insulting other players.
• Behaving aggressively toward bajjee staff.
• Creating multiple accounts to claim bonuses.

bajjee believes that gaming should be fun and entertaining. We place the highest importance on responsible gaming and are committed to ensuring the wellbeing of our players.

8.1 Self-Control Tools

Players may use the following features:

• Set Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Take a Break: Temporarily suspend your account for a set period.
• Self-Exclusion: Close your account on a long-term or permanent basis.

For more information, read our Responsible Gaming page or contact us via live chat.

8.2 Problem Gaming

If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat in Bengali. Our trained support team is always ready to help you.

The privacy of your personal information is of great importance to bajjee. We use SSL encryption technology to keep all your information and transactions secure.

For a full description of how your information is collected, used, and protected, please read our Privacy Policy. bajjee never sells your personal information to third parties.

9.1 Purpose of Data Collection

• For identity verification and account management.
• For payment processing and fraud prevention.
• For providing customer service and communication.
• For meeting regulatory requirements.

To the maximum extent permitted by applicable law, bajjee is not liable for the following:

• Loss of a game session or bet due to internet disconnection.
• Loss caused by a fault in the user's device.
• Faults or outages in third-party game software.
• Loss resulting from unauthorized access if caused by your own negligence.
• Loss caused by unexpected or uncontrollable events (force majeure).

Your decision to place bets is entirely your own. bajjee is not responsible for financial losses incurred through gaming.

All content on the bajjee website and platform — including logos, designs, text, graphics, software, and other materials — is protected under the intellectual property rights of bajjee or its licensors.

Copying, reproducing, distributing, or using any part of this content for commercial purposes without written permission is strictly prohibited. The intellectual property rights of content belonging to third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe) remain with their respective owners.

12.1 Right to Modify Terms

bajjee reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via a notification on the platform. Continued use of the platform after any changes will be considered your acceptance of the revised terms.

12.2 Right to Close Accounts

bajjee reserves the right to close any account for any reason, particularly in cases of violation of the terms and conditions. Upon account closure, any valid balance (excluding bonuses) will generally be returned, unless forfeiture is required due to a breach of the terms and conditions.

12.3 Contact and Complaints

For any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 live chat support in Bengali — available directly on the platform
• Email: [email protected]